Pharma & medical representatives
Bring doctor, clinic, pharmacy, and stockist visits into one field-day record. Medical representatives can log visit outcomes and follow-up notes; managers can review territory activity and travel.
HRSaathi GO·Field Work. Simplified.
HRSaathi GOField staff tracking &
visit managementEvery field day, visible. Every visit, accountable.
Manage customer visits, GPS field staff tracking, and service work orders in one place. Built for pharma, FMCG distribution, delivery, and field service teams, HRSaathi GO connects work on the road with your manager dashboard.
Explore a sample field day Policy-controlled & employee-visible In HRSaathi App (iOS & Android) Web Command Center
Customer visits · Field work in action
Visits
Customer records
Routes
Travel history
Proof
Geo-tagged activity
2
Operating modes (Field Day & Tasks)
6
Proof & verification types
Live
Team Radar & map tracking
History
Routes & activity records
Made for teams beyond the desk
Field force management for your industry
FMCG & distribution
Give distributor sales teams a record of retailer and dealer visits. Capture outlet photos, visit notes, collections, and travel expenses so supervisors can review daily market coverage.
Logistics & last-mile delivery
Follow delivery staff during active field work, review trip routes, and capture customer handover proof. Keep collection records and delivery-related expenses alongside the day's activity.
Field service & installation
Assign customer work orders to appliance, equipment, and maintenance technicians. Review job status, location-tagged photos, and completion evidence from the manager dashboard.
Banking, insurance & collections
Help relationship managers and collection teams record customer meetings, visit outcomes, and follow-up context. Review field activity and collection logs in one place.
Telecom, utilities & site operations
Coordinate customer installations, maintenance visits, and site inspections. Assign field tasks and keep photos, notes, travel records, and completion proof linked to the work.
THE MANAGER'S COMMAND CENTRE
Inside the HRSaathi GO Dashboard
See who is in the field, which work orders need attention, and what happened at each customer visit. Review travel reports across All Time, financial years, or a custom date range, then export to Excel.
HRSaathi GOInteractive preview · Sample data
Manager workspace
Your field day, at a glance
8
On field
24
Visits
126 km
Travel
42 hrs
Field time
Team pulse
8 active2 on break2 ended
Latest activity
Customer visit recorded
Sample retailer · Follow-up note added
Today's Totals
Real-time tracking of field hours, travel distance (meters/km), logged activities, and customer visits with instant “My field day” initiation.
Work Orders & Tasks
Track assigned customer tasks across Today, In Progress, Delayed, and Completed stages with completion progress and optional OTP verification.
History on your terms
Review recorded field time, distance, and visits for the period you need. Open travel reports for All Time or custom dates and export the details to Excel.
Live Map & Team Radar
One-click Live Map reveals current team member locations, team pulse (active vs idle), stoppage logs, and route replay context.
Explore a field day
From a retailer visit to an office-ready report
Follow a distribution representative through four everyday workflows. This interactive illustration uses sample activity, not a customer testimonial or a live app session.
09:00 · Begin the route
One place to begin the day's work
A distribution representative starts field work in the HRSaathi app before visiting retailers. Location capture follows the company's configured tracking policy.
Give the team a consistent way to record the working day.
Employee viewIllustrative example
Field day started
- Active field session
- Tracking follows company policy
- Visits and activities kept in the same timeline
Step 1 of 4 · Select a step to explore.
HRSaathi GO Operating Models
Fit the workflow to your field team—not the other way around
Whether your team runs open customer visits or assigned service jobs, HRSaathi GO supports both workflows in the same app.
HRSaathi GO Daily
Open Field Work (My Field Day)
Employees tap 'My field day' once in the HRSaathi app to start. They record visits, photos, videos, collections, expenses, and notes as the day happens—no pre-created assignment needed.
- Ideal for sales reps, MRs, and relationship managers
- One-tap start with live travel distance & time
- Customer-linked or ad-hoc visits with live GPS tags
- Check-in-only or continuous field day tracking
HRSaathi GO Tasks
Work Orders & Customer Tasks
Managers dispatch customer tasks with assignees, priority, estimated duration, location coordinates, OTP controls, and verified completion requirements.
- Assigned customer tasks with priority & status filters
- Optional OTP verification at work start or completion
- Customer feedback, photos, & completion proof
- Completion tracking & a dedicated delayed-task view
The Complete Platform
Explore the HRSaathi GO Workspace
From customer activity and supporting files to travel reports and tracking policies, keep the field-work context together.
Evidence
Find the proof behind the visit
Use the media library to find field files without scrolling through chat attachments.
Search by file, employee, or customer
Filter by date, media type, Trip, or Work Order
Keep supporting media connected to field work
Reporting
Review history beyond this month
Choose the reporting period that matches your review and take travel details into Excel.
All Time and custom-date travel reports
Current and previous financial-year filters
Excel export for travel reviews
Overview
Dashboard & Team Radar
See field hours, travel distance, and team status together so you know where to focus your follow-up.
Live Map with active, ended, & awaiting GPS states
Real-time team pulse & travel speed
Today's totals & completion percentage
My Work
Field Work in HRSaathi App
Field execution in the same HRSaathi app to start trips, handle work orders, and attach media proof.
One-tap 'My field day' start
Work orders sorted by Today, In Progress, & Delayed
Geo-tagged camera, video, & document uploads
Team Operations
Team Trips & Work Orders
Assign customer work orders and review recorded routes with activity and stopover context.
Task assignment with optional start/completion OTP
Recorded route replay & travel-distance review
Excel travel reports for expense reviews
Settings & Governance
Policies & Device Health
Choose tracking policies and review last-reported device health to spot GPS, permission, or sync issues.
Policy-controlled tracking (check-in vs continuous)
Device health: GPS accuracy, battery, & app readiness
Configurable field-work attendance policies
Proof that travels with the work
Six ways to capture what happened in the field
Keep visits, collections, expenses, and media together in the field-day timeline. Review the customer context and captured location where available, with manual entries clearly distinguished from captured activity.
Customer visits
Record the customer, outcome, location, notes, and follow-up context.
Geo-tagged photos
Capture visual proof with the location and field-work timeline attached.
Location-aware video
Collect richer proof with configurable video duration, audio, and geo-stamping.
Collections
Log customer collections against the field day for cleaner reconciliation.
Expenses
Record field expenses where the work happens instead of chasing them later.
Notes & attachments
Keep observations, updates, and supporting files in the same activity trail.
Built for trust, not invisible surveillance
Configure tracking around the work and keep employees informed
HRSaathi GO empowers administrators to set transparent rules. Choose when location is captured, control whether attendance starts automatically with Field Work, and monitor device readiness.
Action-based or continuous tracking
Capture location strictly at check-in, customer activities, and check-out—or throughout an active field day.
Company and employee-level policy control
Set operating rules centrally, then assign tailored field tracking policies by role, department, or individual.
Device health & location readiness
Review last-reported battery, GPS, permission, and sync status to identify devices that need attention.
Designed for seamless mobile execution
Field staff use the HRSaathi app (iOS and Android) while managers review reported activity on the web.
HRSaathi GO Add-on
₹30 per active field user / month
Requires a Growth subscription (minimum 15 users), billed separately. GO has a minimum of 5 active field users; only staff assigned to GO are billed for the add-on.
HRSaathi GO: frequently asked questions
Is reporting limited to the last 12 months?
No. Last 12 months is a dashboard reporting preset, not a limit on the reporting period. Field-work and travel-report screens include All Time, financial-year, and custom-date options so you can review your recorded history for the period you need.
What is field force management software?
Field force management software helps businesses coordinate employees who work at customer locations. HRSaathi GO brings field staff tracking, customer visit records, work orders, route history, and geo-tagged proof into the HRSaathi app and manager dashboard.
Can pharma and distribution teams use HRSaathi GO?
Yes. Medical representatives can record doctor, pharmacy, and stockist visits, while distribution teams can log retailer visits, photos, collections, and expenses. Managers can review these activities alongside field time and travel records. Discuss your specific reporting needs during a demo.
How is a field day different from a work order?
A field day suits employees who make several customer visits without a separate assignment for each visit. A work order is an assigned customer task with an owner and a status, suited to service, installation, or delivery work. HRSaathi GO supports both workflows.
Does GPS tracking have to run continuously?
No. Administrators can configure action-based location capture or continuous tracking during an active field day. Choose the policy that fits the work and explain it to employees before rollout.
How much does HRSaathi GO cost?
HRSaathi GO is an add-on to the Growth plan at ₹30 per active field user per month, with a minimum of 5 active field users. The Growth subscription is billed separately and has its own minimum of 15 users. See the pricing page for the complete plan details.
Can field tracking work alongside attendance and expenses?
HRSaathi GO is part of the HRSaathi platform. Field staff use the mobile app for their field day, visits, proof, collections, and expenses, while managers review activity on the web. Attendance behaviour can be configured through field-work policies.
Explore GPS attendance, expense management, and GO pricing to plan your rollout.
Turn every field day into a clear operational record with HRSaathi GO
See the live dashboard, field workflows, customer tasks, and team radar in action with your own business policies.
Launch your HRSaathi GO demo