Refund and Cancellation Policy
1. Subscription and Payment
- By subscribing to HR Saathi, you agree to the pricing and payment terms specified in your subscription agreement.
- All subscription fees are non-refundable unless stated otherwise.
2. Cancellation and Refund
- Monthly Subscriptions:
- You may cancel your subscription at any time, but no refund will be provided for the current billing cycle.
- Annual Subscriptions:
- Cancellations within 7 days of purchase are eligible for a full refund.
- Cancellations made after 7 days will not be eligible for a refund.
3. Refund Eligibility
Refunds will be processed only under the following conditions:
- Duplicate charges due to a billing error.
- Platform downtime exceeding 72 consecutive hours.
- Service failure caused by HR Saathi.
4. Refund Process
To request a refund, contact us at help@hrsaathi.com with your payment details.
Refunds will be processed within 10-15 business days to the original payment method.
5. No Refund Exceptions
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No refunds will be issued for:
- Partial service usage during the billing period.
- User-initiated account suspension or termination.
- Dissatisfaction with service features that are provided as described.
6. Modification of Refund Policy
- Skysoft IT Services Pvt. Ltd. reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting.